ONLINE RETURNS

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To activate the online return procedure, log in to My Account, select the product you wish to return and request a return. You will receive an email with the label to print and apply to the package. You can monitor the status of your return in your account at any time.
Haven’t registered for My Account yet? Register now!
REGISTER OR LOG IN TO MY ACCOUNT
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Make a partial or total online return.

IN-STORE RETURNS

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You have 14 days from receiving your order to make an in-store return.
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Find the boutique closest to you that offers the return service and then go to the store with the items you wish to return. You don’t need to activate any online procedure.

 

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